NEWS & BLOG
Views: 26 Author: Site Editor Publish Time: 2022-12-29 Origin: Site
The U.S. trucking industry has many freight brokers who act as middlemen, however, this role seems to have a bit of a bad reputation in the minds of truckers. When talking to truckers about this topic, most of them expressed heavy sighs or made contemptuous laughter. But what could be the reason behind this antagonistic attitude? Is this just a case of professional misunderstanding?
To get to the bottom of this feud, FreightCaviar, a U.S. freight media outlet, interviewed some truckers and asked them what they thought of freight brokers.
First, of course, not all freight brokers are equally bad. As one trucker put it, "Some of them are okay, but most of them will lie to you." And another driver at the same time added, "There are a lot of people out there trying to rip you off, and there are a lot of freight brokers who tend to cheat truckers." Clearly, there's a lot of mistrust on both sides here.
But the situation is getting worse. One driver lamented, "There aren't too many reputable brokers out there anymore."
And another driver said simply, "They rip you off." If you're looking for a specific company to work with, don't get your hopes up; one driver said they "don't have a specific company that [they] like."
It's not just about the brokers themselves, it's also about Money. as one driver pointed out, "freight brokers are making money out of it, and we're not getting enough to charge." And another driver complained that "there are multiple layers of middlemen between the broker and the driver". Meaning that by the time the order reaches the truck driver, the order profit is almost wiped out.
And of course one of the drivers interviewed said, "Some of them are not bad, in fact they could do better."
FreightCaviar recently did an article compiling some freight broker ratings and reviews. One brokerage had a crap ranking, but still had people posting positive experiences with them. One company with a 2-star rating could see reviews where people said "they expressed forgiveness for the broker's dishonest behavior and poor cooperation."
We see more reviews that say, "Their freight broker's tactics are just as much lies and rhetoric."
That's pretty much all there is to the great divide between truckers and brokers. The impression these interviews give is that shippers must be careful when dealing with freight brokers.
For U.S. freight forwarding and shippers, the likelihood of finding a U.S.-based trucker to work with directly is too low, and it is very important to work with a reliable trucking company. Many times the attitude of the trucker towards the cargo in the box depends not only on how much money we spend, but also on the "fancy words" of the middleman to the trucker.