(+86)-0755-89205789 丨  sales@stusupplychain.com                   NVOCC:MOC-NV09192 | FMC:030310

FAQ & Logistics Terms

FAQ

  • Q What’s the difference between your company and other companies?

    A Honesty - We take seriously our quotes with clients, once confirmed never adding additional cost;
    Professional - high efficiency, ship n deliver your cargo timely with best shipment solutions       
    Reliable - We regard us your partner n consultant, following shipping cargo safely n timely to your hand.
  • Q What services do you offer?

    A Shipping Terms: EXW, FOB, DAP, DDP, DDU, Door to Door
    Shipping Service: Air/Express Freight
    Sea Freight
    IMT (International Multi-Modal Transportation)  
    Door to Door shipment
    DDU/DDP/DAP freight
    Trucking/Consolidation/Warehouse & Storage
    Customs Brokerage
  • Q Which payments do you accept?

    A Normally we are using payment of bank transfer(T/T), Western Union.
  • Q What’s the price of your service? Which information should be provided?

    A
    Price depends on cargo, package volume/weight, shipping type, time requests… so please offer us details as below:
    Cargo: commodity name, HS code, 
    Package: carton qty, carton weight, carton size (length*width*height)
    POL/POD: Place of loading/ Place of Destination
    Shipping type: AIR/SEA, to Airport/Seaport, to door
    Time request: Fast shipment, Slow economic shipment
  • Q Which countries can you ship?

    A
    We ship to mainly to America & Europe countries, USA, Canada, Mexico, Peru, Chile, UK, Germany, Spain, etc. with multi shipment solutions: AIR, SEA, FCL, LCL, Consolidation.
     
  • Q Our factories & cargos are from different cities, can you arrange separate picking and consolidation?

    A Yes. We can arrange Inspection, picking from any city for consolidation.
  • Q We/Our client has no right to import, Can you arrange Customs and final delivery to door?

    A Yes. We’re in connection with reliable international partners, and we can offer local Customs Declaration and delivery to appointed address.
  • Q What is Shipper?

    A Shipper is a person or company that sends or transports goods by sea shipping, air  shipping, trucking or railway. A shipper in shipping is listed on the bill of lading (BOL).
  • Q What is Consignee?

    A This person or entity is the shipment receiver and generally the owner of the shipped goods. Unless there are other instructions, the consignee is the entity or person legally required to be present to accept the shipment. A consignee in shipping is listed on the bill of lading.
  • Q What is Notify Party?

    A Notify party is any party that is notified with shipment information by a carrier upon the arrival of cargo at its destination. In most instances, freight forwarder, customs broker, freight forwarder, or carrier is shown as the notify party in order to facilitate prompt customs clearance and cargo delivery.
  • Q What is POR (Port of Receipt)?

    A POR (Place of Receipt) refers to the place where the carrier has contracted to receive the goods, if the place is not the port of loading.
  • Q What is POL (Port of Loading)?

    A
    POL (Port of Loading) is a port or a place where goods are loaded aboard a ship, secured and ready to be transported. 
    Note: Transshipments from one merchant ship to another are regarded as loading after unloading.
  • Q What is Port of Discharge?

    A Port of discharge is the place where a ship or aircraft unloads its shipments, which are then discharged to their respective consignees. Also called port of unloading.
  • Q What is POD (Port of Delivery)?

    A (POD) Place of Delivery means the final destination of the container or cargo for delivery from the of the carrier..
  • Q What is Cargo Haulage?

    A Cargo transport refers to the whole or part of the ocean transportation or air shipping of your cargo. which is designed to move goods from one location to another. Also known as freight transport.
  • Q What is Shipping?

    A Shipping is the transport of goods from one port to another by sea, air, railway or trucking, such as the transport of merchandise from the warehouse to the customer. The shipping process follows the manufacture and the packing of goods and will be controlled by a freight forwarder or logistics.
  • Q What is FCL Shipping?

    A FCL (full container load) is an ocean shipment in which the cargo occupies a full container (of any size).
  • Q What is LCL Shipping?

    A LCL is an acronym used in logistics, which means ‘Less than Container-Load’. LCL is used when a single shipper’s goods do not completely fill an entire container. When this happens, in order to fill an entire container, space in the container is split between orders and/or shippers.
  • Q What is DIT in Shipping?

    A DIT is an acronym used in logistics that means "delay in transit". This indicates that a sea freight or air freight schedule will be delayed, either at the request of the customer or due to uncontrollable circumstances (e.g. bad weather).
  • Q What is Sea Freight?

    A

    Sea freight also can be called cean freight is the most common mode of transport that importers and exporters use. In fact, a full 90% of goods are shipped by ocean freight and sea freight. The other international freight transport modes (courier, air freight, express) are all faster, but they are also more expensive.

  • Q What are Freight Costs?

    A Freight costs are also known as freight charges or freight rates. It is the amount paid to a carrier for the transportation of goods by sea or air from the point of origin to an agreed location.
  • Q What is Freight Charge?

    A Freight charge, also known as freight rate, is the amount paid to a carrier company for the transportation of goods from the point of origin to an agreed location.
  • Q What is Vessel Dwell Time?

    A
    Vessel dwell time is the time a vessel spends in port securing the vessel, unloading or loading cargo, and other activities. Container overstay charges may apply when a container exceeds a specific dwell time at the port.
  • Q What are Incoterms in Shipping?

    A
    Incoterms are rules, that define the terms of trade for the sale of goods all around the world. Entering the world of global trade, ocean shipping and air shipping means understanding your roles and responsibilities in importing or exporting goods – and that requires an understanding of Incoterms.
  • Q What is FOB Incoterms?

    A FOB [Free on Board] means that the seller (consignor) is responsible for transportation of the goods to the port of shipment and the cost of loading. The buyer (consignee) pays the costs of ocean freight, insurance, unloading, and transportation from the arrival port to the final destination. The seller passes the risk to the buyer when the goods are loaded at the originating port. FOB is one of the most used Incoterms.
  • Q What is EXW Incoterms?

    A EWX (Ex Works) means that the seller delivers when it places the goods at the disposal of the buyer at the seller’s premises or at another named place (i.e., works, factory, warehouse, etc.). EXW is one of many important Incoterms. 
  • Q Whis is CIF Incoterm?

    A
    CIF is a Shipping Incoterm that stands for: Cost, Insurance, Freight agreement, with the seller holding responsibility for all three. When purchasing internationally, the seller is responsible for exporting the cargo and shipping it until they arrive at the destination port, while insuring the cargo throughout the voyage. 
     
    When shipping under CIF Incoterms, the transfer of possession beings once the goods are loaded safely onto the boat, but the seller is responsible for paying freight charges and procuring the shipping insurance. This means the seller pays for all costs associated with moving the cargo until the goods arrive at the destination port. The buyer is responsible for the import process and the costs associated with bringing the shipment through customs and delivering the products to their final destination. 
     
    CIF only applies to sea or waterway shipments, and no other forms of shipping. This shipment method is most commonly used when shipping full containers;
  • Q What is C&F Incoterms?

    A
    CNF stands for Cost and Freight. This means the supplier of goods is responsible for the freight-related charges. The buyer of the products is responsible for organising and paying the insurance on the goods.
     
    CNF is also known as C&F and CFR. All terms have the same meaning.
  • Q What is DAP Incoterms?

    A
    DAP means, Delivered at Place ( up to the named destination mentioned). In a DAP terms, the seller delivers goods up to the destination mentioned in contract agreed mutually. The terms DAP can be used in any mode of transport.
  • Q What is FCA Incoterms?

    A FCA (Free Carrier) means that the seller (consignee) delivers the goods to a carrier or another person nominated by the buyer, at the seller’s premises or another named place. With FCA shipping terms, the parties are well-advised to specify, as clearly as possible, the point within the named place of delivery, as the risk passes to the buyer at that point.
  • Q What is TEU in Container Shipping?

    A TEU is an acronym used in logistics, which means ‘Twenty Equipment Unit’ or in other terms a ’20-foot container’. TEU is the smallest container used to transport goods.
  • Q What is FEU in Container Shipping?

    A A Forty Foot Equivalent Unit (FEU) is cargo equal to one forty-foot (40 x 8 x 8 feet) or two twenty-foot (20 x 8 x 8 feet) containers. One FEU equals approximately 25 metric tons or 72 cubic meters.
  • Q What is FFE in Container Shipping?

    A

    FFE means Forty-Foot Equivalent unit (one 40’ container). 40HC and 45HC containers are also referred to as FFE.

  • Q What is Container Turnaround?

    A
    Container Turnaround is the return of an empty container to a specific location where it is intended to be used again. The Covid-19 pandemic has resulted in a shift in customer spending away from services to goods due to restrictions imposed by national lockdowns. As demand increased, this led to a shortage of containers becoming more prominent, particularly in terms of supply shortages where they were most needed.
  • Q What is Telex Release Bill of Lading?

    A
    In some instances a shipper or exporter may surrender one or all of the original bills of lading that have been issued to them at the load port. Based on this surrender, they will instruct the load port agent to advise the discharge port agent that the cargo covered under the surrendered bills of lading may be released to the consignee shown on the bill of lading without presentation of any original bills of lading.
  • Q What is COD Shipping Term?

    A Cash on delivery (COD) is a type of transaction where the recipient pays for a good at the time of delivery rather than using credit. The terms and accepted forms of payment vary according to the payment provisions of the purchase agreement. 
  • Q What is COO Shipping Term?

    A A Certificate of Origin (COO) is a document commonly used in international trade. It establishes the country of origin of the product, which is particularly important for an exporter claiming import duty benefits against the product(s). It is often in the form of a statement attached to the commercial invoice, or a separate declaration, which gives a line item-wise list of the origin of all products.
  • Q What is Duty Drawback?

    A Duty drawback is the refund of customs dutie, taxes and charges paid on imported items that match the items exported or destroyed. The refund may be part or all of the import duty paid by the trader, which includes customs duties, sales tax and any other refundable charges.
  • Q What is Customs Broker?

    A Customs broker is professionals who provide expret services and arrange customs clearance procedures for you during the shipment of goods. Customs brokers ensure that goods meet all standards and regulations for imported or exported goods.
  • Q What is Import Duty?

    A Import duty is taxes levied by a country's customs authorities on imports and some exports. The value of the goods usually determines the import duty. Depending on the situation, import duty may also be called customs duty, tariff, import tax or import tariff.
  • Q What is CHB (Customs House Brokerage) & Customs Clearance?

    A
    CHB means "Customs House Brokerage" in the logistics industry. All goods crossing the border must go through customs clearance checkpoints - whether they are exported or imported.
     
    When it comes to customs clearance, each country has its own regulations, documents and procedures. A customs broker or customs clearance is a service provided by experts who know which regulations apply, which documents need to be submitted, and the different formalities required depending on the country from which the goods are exported or imported.
  • Q Do you offer door-to-door logistics from China?

    A

    Yes. Door-to-door covers factory pickup, export clearance, international freight, import clearance and final delivery — under DAP or DDP terms with duties and taxes handled. Trackings and documents are shared through one point of contact.

  • Q How is air freight chargeable weight calculated?

    A

    Airlines charge the greater of actual weight and volumetric weight (length × width × height in cm ÷ 6000). We pre-calculate chargeable weight for you, advise on packaging to reduce volume, and compare air, express and sea alternatives so you pay the lowest possible rate.

  • Q Can you ship to Amazon FBA warehouses in South America?

    A

    Yes. We are experienced in FBA shipping: we handle FBA labeling requirements, appointment booking, and delivery directly to the assigned Amazon fulfillment center. We also support FBA prep, consolidation and palletizing in our China warehouses.

  • Q Do you provide DDP (Delivered Duty Paid) door-to-door service to Europe?

    A

    Yes. Our DDP service covers pickup in China, export customs declaration, ocean/air freight, import customs clearance, duty & tax payment, and final delivery to your door or Amazon FBA warehouse — you don't need to handle any customs paperwork.

  • Q How can I reduce my total logistics cost from China?

    A

    Three levers: consolidate shipments instead of sending many small ones, choose the right mode per SKU (sea for replenishment, air for launch stock), and review tariff classification to avoid overpaying duty. Our team runs this analysis free for regular clients and typically saves 10–25%.

  • Q Can you ship batteries and branded goods by air from China?

    A

    Yes. We handle built-in battery (UN38.3 compliant) products, power banks with proper DG declaration, and branded goods with authorization letters. Our DG-certified team prepares the paperwork and books with carriers that accept your cargo class.

  • Q What cargo can STU Supply Chain handle for shipments to South America?

    A

    We handle general cargo, sensitive goods (built-in battery, brand goods), oversized/OOG cargo, and refrigerated cargo. As a licensed NVOCC and FMC-registered freight forwarder with WCA membership, we arrange FCL, LCL, air and multimodal solutions tailored to your cargo.

  • Q Can you ship to Amazon FBA warehouses in Europe?

    A

    Yes. We are experienced in FBA shipping: we handle FBA labeling requirements, appointment booking, and delivery directly to the assigned Amazon fulfillment center. We also support FBA prep, consolidation and palletizing in our China warehouses.

  • Q Do you support project and specialized logistics programs?

    A

    Yes — OOG/project cargo moves, reefer cold chain, e-commerce FBA/MercadoLibre replenishment programs, and dedicated land freight (China–Europe TIR, USA–Mexico cross-border). Each program gets a dedicated coordinator and monthly performance reporting.

  • Q Do you provide DDP air freight with taxes included?

    A

    Yes. Our DDP air service covers pickup, export declaration, air freight, import clearance, duty and tax payment and final delivery — popular for e-commerce sellers shipping to the USA, Europe and Mexico. You get one all-in price with no surprise bills.

  • Q What is the HMM transpacific service from China?

    A

    HMM operates fixed-day weekly strings linking North and Central China to the US and Canada — including Pacific Southwest and Pacific Northwest loops with direct calls at Los Angeles/Long Beach, Oakland and Vancouver. STU Supply Chain books HMM space at contract rates with guaranteed weekly cutoffs.

  • Q What cargo can STU Supply Chain handle for shipments to Europe?

    A

    We handle general cargo, sensitive goods (built-in battery, brand goods), oversized/OOG cargo, and refrigerated cargo. As a licensed NVOCC and FMC-registered freight forwarder with WCA membership, we arrange FCL, LCL, air and multimodal solutions tailored to your cargo.

  • Q What temperatures can a reefer container maintain?

    A

    Reefer containers hold set points from about −30°C to +30°C with ±0.5°C accuracy, covering frozen seafood, ice cream, fresh fruit, vegetables, dairy, chocolate and pharmaceuticals. We match the right machine (and CA/controlled-atmosphere options where needed) to your product.

  • Q What is the difference between air freight and express from China?

    A

    Express (UPS/FedEx/DHL) is fastest for parcels under ~100 kg with simple paperwork; air freight is more economical above that weight and handles pallets, DG goods and airport-to-door routings. STU Supply Chain operates both and recommends the option with the best landed cost per kilo.

  • Q How long does HMM take from China to the US West Coast?

    A

    Typical port-to-port transit is 12–16 days from Qingdao/Shanghai to Los Angeles or Long Beach, and about 15–20 days to the Pacific Northwest. Add roughly 5–10 days on top for East Coast all-water services via Panama. We confirm the exact sailing schedule per booking.

  • Q What is OOG (out of gauge) container shipping?

    A

    OOG cargo exceeds the internal dimensions of a standard container — too tall, too wide or too long. We load it on flat rack, open top or platform containers, and arrange lashing, securing and permits. STU Supply Chain ships excavators, transformers, yachts, machinery and other project cargo from all major Chinese ports.

  • Q How is fresh produce protected during a reefer voyage?

    A

    Through correct pre-cooling, ventilation setting, humidity control and stowage of air flow. Our reefer team sets the exact temperature, ventilation (CBM/h) and humidity per your product sheet, and monitors the unit at major milestones during the voyage.

  • Q How long does sea freight from China to Amazon FBA take?

    A

    Transit time depends on the service you choose. With STU Supply Chain, sea freight from China to Amazon FBA typically takes 5–10 days by air/express or 15–40 days by sea depending on the port pair and sailing schedule. We provide a precise transit estimate with every quotation.

  • Q Can you book HMM for LCL shipments, or only FCL?

    A

    Both. FCL is booked directly with HMM; for LCL we consolidate your cargo at our China warehouse into weekly consolidation boxes riding HMM and other premium carriers, so small shippers enjoy big-carrier schedules.

  • Q How much does OOG shipping from China cost?

    A

    OOG rates depend on equipment type, cargo dimensions and weight, plus port lifting and inland permits. Because every piece is unique, we quote case by case: send drawings or dimensions (L×W×H, weight, lifting points) and receive a tailored plan and price within 24–48 hours.

  • Q Do reefer containers need power at every stage?

    A

    Yes — refrigeration only works while plugged in. We arrange gensets for trucking legs and powered plugs at the terminal and on the vessel, and verify plug availability on every booking so the cold chain never breaks.

  • Q How much does it cost to ship from China to Amazon FBA?

    A

    Costs are calculated by weight/volume (chargeable weight), service mode, and current market rates. STU Supply Chain offers contract rates with top carriers so you get competitive pricing — contact us for a live quote within 24 hours.

  • Q What are the advantages of booking HMM through STU Supply Chain?

    A

    Contract rates that hold during market spikes, priority space on busy strings, weekly fixed cutoffs from Qingdao, Shanghai, Ningbo and Shenzhen, and one team handling booking, VGM, ISF/AMS and destination coordination end to end.

  • Q Flat rack or open top — which equipment suits my cargo?

    A

    Open top suits cargo that is too tall but fits within container width (loaded by crane from above); flat rack suits wide or heavy pieces that overflow the sides. Our team selects the equipment, checks port crane limits and stowage plans, and books the right carrier for your route.

  • Q What is a PTI (Pre-Trip Inspection) and why does it matter?

    A

    A PTI is the carrier or depot test confirming the reefer unit works correctly before loading: cooling performance, sensors, seals and recorders. We book only PTI-passed units and can arrange an independent survey for high-value food and pharma loads.

  • Q Do you provide DDP (Delivered Duty Paid) door-to-door service to Amazon FBA?

    A

    Yes. Our DDP service covers pickup in China, export customs declaration, ocean/air freight, import customs clearance, duty & tax payment, and final delivery to your door or Amazon FBA warehouse — you don't need to handle any customs paperwork.

  • Q Does HMM connect China to Latin America as well?

    A

    Yes — through HMM's Asia–Latin America services and feeder connections via hub ports, covering Mexico, Panama, the Caribbean and South America's west coast. Ask us for the current rotation and transit times for your destination port.

  • Q Do you handle lashing, securing and cargo insurance for OOG cargo?

    A

    Yes. We provide professional lashing and securing per CSS Code, welding and bracing on request, and marine cargo insurance covering the full value. Photos of the secured cargo are shared with you before the container leaves the warehouse.

  • Q Which reefer shipping lanes do you cover from China?

    A

    Reefer services from Qingdao, Shanghai, Ningbo, Xiamen and Shenzhen to North America, Latin America, Europe, the Middle East and Southeast Asia — including temperature-sensitive exports like garlic, ginger, frozen seafood and chemicals. Tell us the product and destination for a tailored cold-chain plan.

  • Q Can you ship to Amazon FBA warehouses in Amazon FBA?

    A

    Yes. We are experienced in FBA shipping: we handle FBA labeling requirements, appointment booking, and delivery directly to the assigned Amazon fulfillment center. We also support FBA prep, consolidation and palletizing in our China warehouses.

  • Q What ZIM services connect China to North America?

    A

    ZIM runs express transpacific loops from South China (Yantian, Shekou, Xiamen) to Los Angeles and the US East Coast, plus premium e-commerce products with fast port rotations. STU Supply Chain books ZIM weekly with fixed cutoffs and contract pricing.

  • Q Are there special customs or permit requirements for OOG cargo from China?

    A

    Over-width and over-height pieces may require road transport permits in China and at destination, and some ports restrict OOG transshipment. We arrange inland permits, escort and route survey where needed, and confirm the destination import requirements before the cargo leaves the factory.

  • Q How long does sea freight from China to Latin America take?

    A

    Transit time depends on the service you choose. With STU Supply Chain, sea freight from China to Latin America typically takes 5–10 days by air/express or 15–40 days by sea depending on the port pair and sailing schedule. We provide a precise transit estimate with every quotation.

  • Q What cargo can STU Supply Chain handle for shipments to Amazon FBA?

    A

    We handle general cargo, sensitive goods (built-in battery, brand goods), oversized/OOG cargo, and refrigerated cargo. As a licensed NVOCC and FMC-registered freight forwarder with WCA membership, we arrange FCL, LCL, air and multimodal solutions tailored to your cargo.

  • Q How fast is ZIM's express service from South China to Los Angeles?

    A

    ZIM's premium loops typically deliver port-to-port in about 12–14 days Yantian to Los Angeles, with reliable on-time performance and fast terminal availability — a strong option for e-commerce restocking and FBA replenishment.

  • Q What does a freight forwarder actually do?

    A

    A freight forwarder organizes the whole move on your behalf: booking space with carriers, arranging pickup and export clearance, issuing the bill of lading, handling import clearance and final delivery. STU Supply Chain is a one-stop forwarder — you deal with one team instead of ten vendors.

  • Q How much does it cost to ship from China to Latin America?

    A

    Costs are calculated by weight/volume (chargeable weight), service mode, and current market rates. STU Supply Chain offers contract rates with top carriers so you get competitive pricing — contact us for a live quote within 24 hours.

  • Q How long does sea freight from China to Usa take?

    A

    Transit time depends on the service you choose. With STU Supply Chain, sea freight from China to Usa typically takes 5–10 days by air/express or 15–40 days by sea depending on the port pair and sailing schedule. We provide a precise transit estimate with every quotation.

  • Q Can I ship LCL with ZIM through STU Supply Chain?

    A

    Yes. Your LCL cargo is consolidated at our Shenzhen warehouse into weekly boxes on ZIM express loops, giving small shippers direct big-shipper schedules without FCL volume.

  • Q What is the difference between a freight forwarder and a carrier?

    A

    Carriers (MSC, Maersk, airlines…) own the vessels and planes; forwarders buy capacity, add services and manage documentation. As a licensed NVOCC and FMC-registered OTI, STU Supply Chain issues our own House B/L and contracts directly with carriers on your behalf.

  • Q Do you provide DDP (Delivered Duty Paid) door-to-door service to Latin America?

    A

    Yes. Our DDP service covers pickup in China, export customs declaration, ocean/air freight, import customs clearance, duty & tax payment, and final delivery to your door or Amazon FBA warehouse — you don't need to handle any customs paperwork.

  • Q How much does it cost to ship from China to Usa?

    A

    Costs are calculated by weight/volume (chargeable weight), service mode, and current market rates. STU Supply Chain offers contract rates with top carriers so you get competitive pricing — contact us for a live quote within 24 hours.

  • Q Does ZIM carry reefer and special cargo on Asia–America routes?

    A

    Yes — ZIM operates one of the largest reefer fleets, and its services accept DG classes with proper declaration. We handle booking, equipment selection, DG paperwork and monitoring for your special cargo.

  • Q How do I choose a reliable freight forwarder in China?

    A

    Check three things: licenses (NVOCC, FMC for US lanes), network (WCA/JCtrans membership), and real case experience with your product and destination. STU Supply Chain holds all three, with 10+ years moving cargo from Shenzhen, Ningbo, Shanghai and Qingdao to global destinations.

  • Q Can you ship to Amazon FBA warehouses in Latin America?

    A

    Yes. We are experienced in FBA shipping: we handle FBA labeling requirements, appointment booking, and delivery directly to the assigned Amazon fulfillment center. We also support FBA prep, consolidation and palletizing in our China warehouses.

  • Q Do you provide DDP (Delivered Duty Paid) door-to-door service to Usa?

    A

    Yes. Our DDP service covers pickup in China, export customs declaration, ocean/air freight, import customs clearance, duty & tax payment, and final delivery to your door or Amazon FBA warehouse — you don't need to handle any customs paperwork.

  • Q What does STU Supply Chain handle beyond the ZIM booking?

    A

    Everything around it: pickup and export customs in China, VGM and ISF/AMS filing, destination customs clearance, duty payment under DDP, and final delivery to your door, warehouse or Amazon fulfillment center.

  • Q What documents does a freight forwarder prepare for my shipment?

    A

    Typically: commercial invoice, packing list, bill of lading or air waybill, certificate of origin, export declaration, and destination-specific papers (ISF/AMS for the USA, ENS for Europe, VGM for all sea freight). We prepare and file them for you, correctly and on time.

  • Q What cargo can STU Supply Chain handle for shipments to Latin America?

    A

    We handle general cargo, sensitive goods (built-in battery, brand goods), oversized/OOG cargo, and refrigerated cargo. As a licensed NVOCC and FMC-registered freight forwarder with WCA membership, we arrange FCL, LCL, air and multimodal solutions tailored to your cargo.

  • Q Can you ship to Amazon FBA warehouses in Usa?

    A

    Yes. We are experienced in FBA shipping: we handle FBA labeling requirements, appointment booking, and delivery directly to the assigned Amazon fulfillment center. We also support FBA prep, consolidation and palletizing in our China warehouses.

  • Q How long does sea freight from China to Mexico take?

    A

    Transit time depends on the service you choose. With STU Supply Chain, sea freight from China to Mexico typically takes 5–10 days by air/express or 15–40 days by sea depending on the port pair and sailing schedule. We provide a precise transit estimate with every quotation.

  • Q Can a freight forwarder handle DDP shipments with taxes paid?

    A

    Yes. Under DDP Incoterms we act as importer of record where permitted, pay duty and tax at destination, and deliver to your door or Amazon warehouse — you simply receive the goods. It is the most hands-off way to import from China.

  • Q How long does sea freight from China to Latin America take?

    A

    Transit time depends on the service you choose. With STU Supply Chain, sea freight from China to Latin America typically takes 5–10 days by air/express or 15–40 days by sea depending on the port pair and sailing schedule. We provide a precise transit estimate with every quotation.

  • Q What cargo can STU Supply Chain handle for shipments to Usa?

    A

    We handle general cargo, sensitive goods (built-in battery, brand goods), oversized/OOG cargo, and refrigerated cargo. As a licensed NVOCC and FMC-registered freight forwarder with WCA membership, we arrange FCL, LCL, air and multimodal solutions tailored to your cargo.

  • Q How much does it cost to ship from China to Mexico?

    A

    Costs are calculated by weight/volume (chargeable weight), service mode, and current market rates. STU Supply Chain offers contract rates with top carriers so you get competitive pricing — contact us for a live quote within 24 hours.

  • Q How long does sea freight from China to Hawaii take?

    A

    Transit time depends on the service you choose. With STU Supply Chain, sea freight from China to Hawaii typically takes 5–10 days by air/express or 15–40 days by sea depending on the port pair and sailing schedule. We provide a precise transit estimate with every quotation.

  • Q How much does it cost to ship from China to Latin America?

    A

    Costs are calculated by weight/volume (chargeable weight), service mode, and current market rates. STU Supply Chain offers contract rates with top carriers so you get competitive pricing — contact us for a live quote within 24 hours.

  • Q How long does sea freight from China to Canada take?

    A

    Transit time depends on the service you choose. With STU Supply Chain, sea freight from China to Canada typically takes 5–10 days by air/express or 15–40 days by sea depending on the port pair and sailing schedule. We provide a precise transit estimate with every quotation.

  • Q Do you provide DDP (Delivered Duty Paid) door-to-door service to Mexico?

    A

    Yes. Our DDP service covers pickup in China, export customs declaration, ocean/air freight, import customs clearance, duty & tax payment, and final delivery to your door or Amazon FBA warehouse — you don't need to handle any customs paperwork.

  • Q How much does it cost to ship from China to Hawaii?

    A

    Costs are calculated by weight/volume (chargeable weight), service mode, and current market rates. STU Supply Chain offers contract rates with top carriers so you get competitive pricing — contact us for a live quote within 24 hours.

  • Q Do you provide DDP (Delivered Duty Paid) door-to-door service to Latin America?

    A

    Yes. Our DDP service covers pickup in China, export customs declaration, ocean/air freight, import customs clearance, duty & tax payment, and final delivery to your door or Amazon FBA warehouse — you don't need to handle any customs paperwork.

  • Q How much does it cost to ship from China to Canada?

    A

    Costs are calculated by weight/volume (chargeable weight), service mode, and current market rates. STU Supply Chain offers contract rates with top carriers so you get competitive pricing — contact us for a live quote within 24 hours.

  • Q Can you ship to Amazon FBA warehouses in Mexico?

    A

    Yes. We are experienced in FBA shipping: we handle FBA labeling requirements, appointment booking, and delivery directly to the assigned Amazon fulfillment center. We also support FBA prep, consolidation and palletizing in our China warehouses.

  • Q Do you provide DDP (Delivered Duty Paid) door-to-door service to Hawaii?

    A

    Yes. Our DDP service covers pickup in China, export customs declaration, ocean/air freight, import customs clearance, duty & tax payment, and final delivery to your door or Amazon FBA warehouse — you don't need to handle any customs paperwork.

  • Q Can you ship to Amazon FBA warehouses in Latin America?

    A

    Yes. We are experienced in FBA shipping: we handle FBA labeling requirements, appointment booking, and delivery directly to the assigned Amazon fulfillment center. We also support FBA prep, consolidation and palletizing in our China warehouses.

  • Q Do you provide DDP (Delivered Duty Paid) door-to-door service to Canada?

    A

    Yes. Our DDP service covers pickup in China, export customs declaration, ocean/air freight, import customs clearance, duty & tax payment, and final delivery to your door or Amazon FBA warehouse — you don't need to handle any customs paperwork.

  • Q What cargo can STU Supply Chain handle for shipments to Mexico?

    A

    We handle general cargo, sensitive goods (built-in battery, brand goods), oversized/OOG cargo, and refrigerated cargo. As a licensed NVOCC and FMC-registered freight forwarder with WCA membership, we arrange FCL, LCL, air and multimodal solutions tailored to your cargo.

  • Q Can you ship to Amazon FBA warehouses in Hawaii?

    A

    Yes. We are experienced in FBA shipping: we handle FBA labeling requirements, appointment booking, and delivery directly to the assigned Amazon fulfillment center. We also support FBA prep, consolidation and palletizing in our China warehouses.

  • Q What cargo can STU Supply Chain handle for shipments to Latin America?

    A

    We handle general cargo, sensitive goods (built-in battery, brand goods), oversized/OOG cargo, and refrigerated cargo. As a licensed NVOCC and FMC-registered freight forwarder with WCA membership, we arrange FCL, LCL, air and multimodal solutions tailored to your cargo.

  • Q Can you ship to Amazon FBA warehouses in Canada?

    A

    Yes. We are experienced in FBA shipping: we handle FBA labeling requirements, appointment booking, and delivery directly to the assigned Amazon fulfillment center. We also support FBA prep, consolidation and palletizing in our China warehouses.

  • Q What cargo can STU Supply Chain handle for shipments to Hawaii?

    A

    We handle general cargo, sensitive goods (built-in battery, brand goods), oversized/OOG cargo, and refrigerated cargo. As a licensed NVOCC and FMC-registered freight forwarder with WCA membership, we arrange FCL, LCL, air and multimodal solutions tailored to your cargo.

  • Q How long does sea freight from China to Latin America take?

    A

    Transit time depends on the service you choose. With STU Supply Chain, sea freight from China to Latin America typically takes 5–10 days by air/express or 15–40 days by sea depending on the port pair and sailing schedule. We provide a precise transit estimate with every quotation.

  • Q What cargo can STU Supply Chain handle for shipments to Canada?

    A

    We handle general cargo, sensitive goods (built-in battery, brand goods), oversized/OOG cargo, and refrigerated cargo. As a licensed NVOCC and FMC-registered freight forwarder with WCA membership, we arrange FCL, LCL, air and multimodal solutions tailored to your cargo.

  • Q What OOG cargo transportation services do you offer?

    A

    We provide end-to-end OOG transport: factory pickup with lowbed trucks, port lifting, flat rack / open top / breakbulk booking, lashing and securing, ocean freight, and destination delivery. One team manages your oversized shipment from the factory floor to the job site.

  • Q How much does it cost to ship from China to Latin America?

    A

    Costs are calculated by weight/volume (chargeable weight), service mode, and current market rates. STU Supply Chain offers contract rates with top carriers so you get competitive pricing — contact us for a live quote within 24 hours.

  • Q How long does sea freight from China to Mexico take?

    A

    Transit time depends on the service you choose. With STU Supply Chain, sea freight from China to Mexico typically takes 5–10 days by air/express or 15–40 days by sea depending on the port pair and sailing schedule. We provide a precise transit estimate with every quotation.

  • Q What kind of oversized cargo do you ship from China?

    A

    Excavators, bulldozers, cranes, transformers, wind turbine parts, boilers, presses, yachts and boats, and other machinery. We regularly move units from 5 to 100+ tons on 20FR/40FR/40OT equipment and breakbulk vessels.

  • Q How long does sea freight from China take?

    A

    Transit time depends on the port pair and service. Typical port-to-port times are 13–18 days to US West Coast, 28–35 days to US East Coast, 20–28 days to Northern Europe and 22–30 days to Mexico or Central America. STU Supply Chain provides a precise sailing-by-sailing transit estimate with every quotation.

  • Q Do you provide DDP (Delivered Duty Paid) door-to-door service to Latin America?

    A

    Yes. Our DDP service covers pickup in China, export customs declaration, ocean/air freight, import customs clearance, duty & tax payment, and final delivery to your door or Amazon FBA warehouse — you don't need to handle any customs paperwork.

  • Q How much does it cost to ship from China to Mexico?

    A

    Costs are calculated by weight/volume (chargeable weight), service mode, and current market rates. STU Supply Chain offers contract rates with top carriers so you get competitive pricing — contact us for a live quote within 24 hours.

  • Q How do you price an OOG shipment?

    A

    Send us the cargo dimensions, weight, lifting points and photos. We evaluate equipment selection, crane capacity, lashing materials and inland permits, then quote a fixed all-in price. Complex project moves include a route survey and stowage plan at no extra cost.

  • Q How much does sea freight from China cost?

    A

    FCL is priced per container (20GP/40GP/40HQ) and LCL per cubic meter or ton. Rates move with the market, so STU Supply Chain quotes live contract rates with MSC, Maersk, EMC, WHL, ZIM, HMM and CMA CGM. Send us the loading port, destination and cargo details for a quote within 24 hours.

  • Q Can you ship to Amazon FBA warehouses in Latin America?

    A

    Yes. We are experienced in FBA shipping: we handle FBA labeling requirements, appointment booking, and delivery directly to the assigned Amazon fulfillment center. We also support FBA prep, consolidation and palletizing in our China warehouses.

  • Q Do you provide DDP (Delivered Duty Paid) door-to-door service to Mexico?

    A

    Yes. Our DDP service covers pickup in China, export customs declaration, ocean/air freight, import customs clearance, duty & tax payment, and final delivery to your door or Amazon FBA warehouse — you don't need to handle any customs paperwork.

  • Q Can you deliver OOG cargo door to door internationally?

    A

    Yes. We combine ocean freight with specialized inland transport at destination — including permits, escorts and offloading with mobile cranes — delivering to job sites across North America, Latin America, Europe and Southeast Asia.

  • Q Should I choose FCL or LCL for my cargo?

    A

    Choose FCL when your cargo fills more than half a container or needs exclusive use; choose LCL for smaller shipments — we consolidate weekly from Shenzhen, Ningbo and Shanghai. Our team compares the all-in cost of both options and recommends the cheaper, safer one for your volume.

  • Q What cargo can STU Supply Chain handle for shipments to Latin America?

    A

    We handle general cargo, sensitive goods (built-in battery, brand goods), oversized/OOG cargo, and refrigerated cargo. As a licensed NVOCC and FMC-registered freight forwarder with WCA membership, we arrange FCL, LCL, air and multimodal solutions tailored to your cargo.

  • Q Can you ship to Amazon FBA warehouses in Mexico?

    A

    Yes. We are experienced in FBA shipping: we handle FBA labeling requirements, appointment booking, and delivery directly to the assigned Amazon fulfillment center. We also support FBA prep, consolidation and palletizing in our China warehouses.

  • Q Is insurance available for oversized and project cargo?

    A

    Yes, we arrange all-risk marine cargo insurance tailored to project and OOG cargo, including loading, lifting and inland legs. Given the high value of machinery shipments we strongly recommend insured movement and can bind coverage within hours.

  • Q What is included in your DDP sea freight service?

    A

    DDP covers China pickup, export customs declaration, ocean freight, import clearance, duty and tax payment, and final delivery to your door or Amazon warehouse. You receive the goods without handling any customs paperwork — a favorite option for US, Canada and Mexico importers.

  • Q How long does sea freight from China to South America take?

    A

    Transit time depends on the service you choose. With STU Supply Chain, sea freight from China to South America typically takes 5–10 days by air/express or 15–40 days by sea depending on the port pair and sailing schedule. We provide a precise transit estimate with every quotation.

  • Q What cargo can STU Supply Chain handle for shipments to Mexico?

    A

    We handle general cargo, sensitive goods (built-in battery, brand goods), oversized/OOG cargo, and refrigerated cargo. As a licensed NVOCC and FMC-registered freight forwarder with WCA membership, we arrange FCL, LCL, air and multimodal solutions tailored to your cargo.

  • Q What logistics solutions does STU Supply Chain provide?

    A

    We design end-to-end programs: China warehouse consolidation and QC, FCL/LCL/air/rail options, customs compliance, destination warehousing and last-mile delivery. Whether you import monthly LCL cartons or run turnkey projects, we build the routing and cost model around your supply chain.

  • Q What cargo can you ship by sea from China?

    A

    General cargo, sensitive goods (built-in batteries, branded goods), oversized/OOG cargo on flat racks or open tops, and refrigerated cargo in reefer containers. As an FMC-licensed NVOCC and WCA member we arrange FCL, LCL and multimodal sea solutions tailored to your cargo.

  • Q How much does it cost to ship from China to South America?

    A

    Costs are calculated by weight/volume (chargeable weight), service mode, and current market rates. STU Supply Chain offers contract rates with top carriers so you get competitive pricing — contact us for a live quote within 24 hours.

  • Q How long does sea freight from China to Europe take?

    A

    Transit time depends on the service you choose. With STU Supply Chain, sea freight from China to Europe typically takes 5–10 days by air/express or 15–40 days by sea depending on the port pair and sailing schedule. We provide a precise transit estimate with every quotation.

  • Q Can you consolidate goods from multiple Chinese suppliers?

    A

    Yes — it is one of our core services. Suppliers deliver to our Shenzhen/Ningbo warehouse, we inspect, label, palletize and consolidate everything into one shipment with one set of documents, cutting your freight cost and simplifying customs entry.

  • Q How fast is air freight from China?

    A

    Direct services from Shenzhen, Guangzhou, Hong Kong and Shanghai deliver to the US or Europe in 3–7 days door to door; express and courier options reach major cities in 2–5 days. STU Supply Chain confirms the fastest routing and daily departures when you request a quote.

  • Q Do you provide DDP (Delivered Duty Paid) door-to-door service to South America?

    A

    Yes. Our DDP service covers pickup in China, export customs declaration, ocean/air freight, import customs clearance, duty & tax payment, and final delivery to your door or Amazon FBA warehouse — you don't need to handle any customs paperwork.

  • Q How much does it cost to ship from China to Europe?

    A

    Costs are calculated by weight/volume (chargeable weight), service mode, and current market rates. STU Supply Chain offers contract rates with top carriers so you get competitive pricing — contact us for a live quote within 24 hours.

STU Supply Chain is international freight agent and logistics supply chain management company.
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