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CPSC Customs Hold | Why & How to Resolve

Views: 25     Author: Site Editor     Publish Time: 2022-10-27      Origin: Site

We're less than a month away from Black Friday, America's biggest shopping day of the year. With the arrival of goods in the peak season one after another, the logistics situation of the back-end in the United States has recently become more complicated. Although the pier is no longer congested, another hurdle has stopped the sellers. Recently, the situation of CPSC Hold goods is more serious. Important reminder: CPSC Hold goods do not mean that there is a problem with the goods, but only need to wait for CPSC to check and check various documents, and then release them after confirmation.


CPSC HOLD


Several products were force a recall by CPSC

Recently, the US Consumer Product Safety Commission (CPSC) released the following news on its official website:



An early childhood education toy sold on the Amazon platform has been investigated by the CPSC and may pose a choking hazard to infants; the red parts in this batch of toys need to be recalled and replaced.

CPSC Customs Hold - Why & How to Resolve



Another Gel BlasterSURGE Model 1.0 toy gun that has repeatedly appeared on the best-selling list is also urgently recalled by the CPSC, with as many as 62,700 recalls, because the lithium-ion battery pack in the handle may overheat and ignite, causing Fire hazard.

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About 9,300 children's nightgowns, pictured below, were sold on Amazon. After an investigation by the CPSC, it was found that the textile material did not meet federally required burning standards and may pose a burn hazard to children. Immediately, a recall order was issued for the product, and the consumer stopped using the product and contacted the seller for a full refund with the destroyed voucher (photo of a nightgown cut in half).

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Why can CPSC hold goods?

In March 2021, CPSC officially participated in the ACE customs declaration system in the United States, became a part of the participating government agencies (PGA), and has the right to detain, destroy, and return goods.


This change makes the US CPSC begin electronically review entry, which means that the US Customs must pass the CPSC inspection after some products are declared, and the inspection scope includes product certification labels, logos, product safety tags, inspection certificates, etc. If the CPSC does not release it, it can only be held in the warehouse and cannot be delivered to the warehouse for sale.


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The CPSC regulated as many as 15,000 kinds of goods, including household appliances, children's toys, fireworks and other consumer goods for home, sports, entertainment and schools. Among them, the safety monitoring of children's products is the most stringent. All products used by children in the US market, whether toys, clothing, daily necessities, etc., have strict procedures for supervision. The items to be checked include flame retardancy, dismantling , to assess the existing or potential danger of children to prevent children from being harmed.


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What should I do if the goods are held by CPSC?

Usually, CPSC inspects the goods at the inspection site. If the inspection results on the spot do not meet the requirements, the department personnel will bring the goods back to the laboratory for re-examination.


If the products in the consignor's cabinet are marked and reviewed by the CPSC department, they can still carry out the normal pick-up to the overseas warehouse for demolition, but the marked products cannot be shipped, and they need to stay in the overseas warehouse and wait for the review by the CPSC department.


↓ CPSC Hold Notice:

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The goods are unfortunately detained by CPSC, what should I do?

Provide evidence to support product compliance

The consignor can submit any reasonable test results or other evidence to prove the compliance of the product within 5 working days of receiving the detention notice; if the product type and inspection are complicated, he can apply to CPSC for an extension of time. Typically, the CPSC will attempt to make an admissibility decision regarding the product within 60 days of the interception.


Real case scenario

Last year, when CPSC inspected a container on the east coast of the United States, it found a batch of children's earphones, and confiscated 200 boxes of earphones on the grounds that the product did not have a compliance traceability label. The client disobeyed the judgment and presented evidence of his product. With the assistance of an overseas law firm, he successfully won the case and released the confiscated product after three months.

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Try to contact customs

Try to let the forwarder contact the customs to report the compliance issues of the goods to reduce the possibility of the goods being destroyed. In addition, the certification certificate, test report and other materials required by CPSC should be provided as soon as possible. If not, the goods may be returned or destroyed.


Real case scenario

When the CPSC department inspected a container, there was a household hair dryer in it. After review, it was found that the product did not meet the UL safety standard and the product lacked immersion protection device. The batch of goods was confiscated immediately and the customer platform was required to stop the goods. sell this product.

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In view of the extremely wide range of goods under the jurisdiction of CPSC, sellers should avoid the situation where the goods arrive at the port and find the problem, and they must make sure when shipping:


Whether the documents are complete, including laboratory reports and children's product certificates;


Whether the qualification of the laboratory that provides the relevant documents and certificates is qualified, and whether it is in the list of laboratories recognized by CPSC, to ensure that the testing company has the authorization of CPSC;


Whether the product information matches. Check product information and shipping information, including product name, material, picture, product model, etc., to ensure that the two are consistent;


other information matches. Check whether the factory, shipper, importer, consignee and other information of the product are consistent;


Check whether the rules are compliant. According to the requirements of CPSC, exporting children's products needs to test CPSIA and ASTM F963, etc.


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